Details van de beoordeling

Mango Shop
Mango shop
Mode

bad customer service

Beoordeling 
 
1.5

I returned a defect coat during november and up to today still waiting of the postal charges to be returned,I emailed mango customers service numerous time without a reply, I am so disappointed....if you know you are not refunding postal charges then let the stores accept the exchange/return of the violeta collection in the store!!!

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Adrie op 30 Januari 2015

Mango's customer services department never replies to anything. It's bloody rude. Phone calls don't help, because the employees know nothing, can't do anything, can't connect you with other people, et cetera, et cetera. I'm also still waiting for my money, but my credit card company is helping me out at the moment.

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